Customers using Tokbox may be wondering how they can get the best performance possible out of Tokbox . Below you will find some quick tips on optimizing your Tokbox experience:

1. Use a recent version of Adobe Flash. Flash upgrades help with a myriad of problems, including webcam detection issues, video call quality and performing certain tasks on the site.
2. Use a headset for better audio quality (headsets help reduce ambient noise and echo).
3. Close other applications that are using your webcam and microphone resources. If you have a lot of applications open, please consider closing unused ones to help maximize performance.
4. Please keep a valid email address on file. You won’t be able to recover your account password if you don’t have a valid email address, which means you won’t be able to access your account. If your concern is receiving too much email from Tokbox, simply go to the “Account” link to modify your communication preferences.

Other reasons:

• You won’t receive important notifications (policy changes, etc.)
• You won’t receive other important notifications, including when you’ve received a video mail or missed a call.

  Other questions?